Steps to Register online
You must provide basic details about yourself
(but not your health information at this moment).
Once this form has been submitted you will have to provide proof of identity in person at St Heliers Medical Practice before access to online services can be granted.
Steps to Register in person
You can apply to register with us by asking our Reception staff.
They will check that you live within our practice area and give you a New Patient Registration Form and a Heath Questionnaire to complete.
You can also download the forms using these links:
Please complete as much as you can on the Form as this will be added to your medical records.
It may be a few weeks before your records are forwarded to us from your previous GP.
If you have some written confirmation of any prescription medication you regularly take, or information about hospital attendance, it would be helpful to bring this with you when you visit the GP.
List of acceptable Proofs of ID to bring
You will be asked to provide the following:
ONE type of photo identity,
such as your passport or driving licence.
One types of proof of address,
such as a recent utility bill (gas, electricity, water or phone bill, but not a mobile phone bill) or council tax bill, rental contract or recent bank statement.
Your NHS number is required in order for us to register you. Applications to register will not be accepted without the NHS number
The practice does recognise that under LMC guidelines everyone has the right to register with a GP.
General Information on GP Services
The Royal College of General Practitioners (RCGP) has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.
Once completed, please return the forms to reception so that we can complete the registration process. Thus is usually complete within 5 working days.
It can take a while to get your records from your previous GP, hence it is best if you make an appointment for an initial assessment and we can update your record to make sure you get all your medicines and checks in time.
Are you taking any medicines at the moment?
We ask that if you are currently taking regular medications you book an appointment with a GP to discuss these as soon as possible.
Please bring any current medicines with you to this appointment.
- Ground floor level Consulting Facilities throughout
- There are no steps, facilitating access for disabled people, along with fully automated door access.
- Disabled and gender neutral facilities are available. As are baby-changing facilities
- Disabled Parking
The two spaces nearest our entrance are clearly marked and reserved for blue-badge holders.
- Next Patient Please
We have an automated call system which displays a patient’s name and the room they are seeing a clinician in.
If you have been referred by your GP for an appointment with a healthcare provider, you may be able to book your appointment with NHS e-Referral Service, which replaced Choose and Book in June 2015.
Most services are available via NHS e-Referral Service.
You can choose the date and time of your appointment.
The Electronic Prescription Service (EPS) is an NHS service.
It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
We use Patient Access for Online Services
Please note that, for your protection, in order to use the online services, you need to register in person at the surgery and present photo-identification (such as photo driving licence, passport or other officially recognised documents).
You may not register for other people (apart from your children aged under 12) except under special circumstances.